1. Introduction
Party Casa ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.
2. Data We Collect
We may collect the following types of personal data:
- Identity data: first name, last name, username, profile photo.
- Contact data: email address, phone number, billing address.
- Financial data: payment card details (processed securely via Mollie).
- Booking data: reservation dates, property preferences, guest counts.
- Technical data: IP address, browser type, device information, cookies.
- Communication data: messages sent through our platform.
3. How We Use Your Data
We use your personal data for the following purposes:
- To create and manage your account.
- To process bookings and payments.
- To facilitate communication between guests and property owners.
- To send booking confirmations and service notifications.
- To improve our platform and user experience.
- To comply with legal obligations.
4. Legal Basis for Processing (GDPR)
We process your data based on:
- Contract performance: to fulfill your bookings and provide our services.
- Consent: for marketing communications and cookies.
- Legitimate interests: to improve our services, prevent fraud, and ensure security.
- Legal obligation: to comply with applicable laws and regulations.
5. Data Sharing
We may share your data with:
- Property owners or guests (as required to facilitate bookings).
- Payment processors (Mollie) for secure payment handling.
- Service providers who assist in operating our platform.
- Legal authorities when required by law.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Restrict processing of your data.
- Data portability.
- Object to processing.
- Withdraw consent at any time.
7. Cookies
We use essential cookies to operate our platform and optional analytics cookies to improve our services. You can manage your cookie preferences through your browser settings or our cookie consent tool.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking data is retained for the duration required by tax and accounting regulations.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments.
10. Contact
For privacy-related inquiries or to exercise your rights, contact us at: privacy@partycasa.hr